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Colleagues from our security services client emailed their purchase requisitions to the procurement coordinator, who checked them one by one and filled in missing information (e.g. price, part number). The colleague requested approval for the requisition by email as required, then prepared the purchase order and sent it to the supplier.
An online catalogue with photos of the sourced items has been created where colleagues can assemble their list of required items. The submitted requisition is checked by the robot, an approval workflow is triggered to the manager if necessary, and finally the purchase order form is filled in and sent to the supplier. A report on the issued orders is generated for Finance.
Purchasing coordinator was given back 2 hours per day. The number of incorrect orders has been reduced by 90% and the process has become fully transparent.
