The inspectors made paper notes on the spot and then documented the construction defects with a camera. The minutes were only drawn up later, in the office: the paper notes and photos were manually recorded in a document approved by the project managers in several email exchanges. Recording defect-related data in the project management system involved extra administrative work. This process was not only time-consuming, but also often error-prone.
The process has been fully digitised using the Technical Inspector App:
